for customer success

Make more users happy, faster, by guiding them with video.

Make more users happy, faster, by guiding them with video.

Build a large library of professional video tutorials, super super quickly.

Build a large library of professional video tutorials, super super quickly.

no credit card required

Activate and retain more customers by helping them understand your product better.

Activate and retain more customers by helping them understand your product better.

The “old” way of creating tutorial videos is broken.

The “old” way of creating tutorial videos is broken.

Creating a one minute video takes days, or weeks.

Recording your screen and your voice in tandem feels like juggling, and just increases the chance you'll have to do a retake.

Dozens of takes and countless hours of editing for just a few minutes of video.

Don’t have video skills? Either you have to hire someone else, or accept a poor end result.

Collaborating is hard.

Pacing is tricky. Go too quickly and your users won’t be able to follow. Too slow and people disengage.

Videos are so hard to make and maintain, that you don’t bother making them at all.

Our solution:

Our solution:

Mistakes are fixed automatically.

Moused animations are smoothed automatically.

So easy that anyone can create them.

Collaborating is as easy as sharing a link.

Existing videos can be updated easily, and viewers only see the latest-greatest version.

Timing is matched to your voice-overs automatically, so you can even experiment with different voice-overs.

The app understands the actions you recorded, so hiding an action takes a single click, and doesn’t require any editing at all.

Pacing is consistent, and slow enough so your users can easily understand. Even when you recorded in a rush.

How it works.

How it works.

Screen recording tools are dumb.

Screen recording tools are dumb.

They don’t understand what they are recording; it’s all just pixels and frames to them. They make it your responsibility to get the video just right.

They don’t understand what they are recording; it’s all just pixels and frames to them. They make it your responsibility to get the video just right.

Record Once is smart.

Record Once is smart.

It understands your app and the actions you take. It understands what buttons you click and what you type. Even that you corrected a typo. Therefore, we can make it our responsibility to give you great videos out of the box, no endless re-takes or editing required.

It understands your app and the actions you take. It understands what buttons you click and what you type. Even that you corrected a typo. Therefore, we can make it our responsibility to give you great videos out of the box, no endless re-takes or editing required.

No matter what you record, your videos will be easy to follow. Even when you recorded in a rush and got interrupted by a colleague while recording, the pacing of the video will be consistent. It'll be slow enough for a new user to follow, no editing required!

No matter what you record, your videos will be easy to follow. Even when you recorded in a rush and got interrupted by a colleague while recording, the pacing of the video will be consistent. It'll be slow enough for a new user to follow, no editing required!

See for yourself.

no credit card required